Issue: MT5 suddenly copied a trade from a signal that I have already cancelled

cslingbaoan 2022.04.07 15:55

Hi,

I encountered an issue wherein I suddenly have open positions that apparently was associated with a signal that I have already cancelled.

Any idea what is causing this

Vladimir Karputov 2022.04.07 15:58 #1

cslingbaoan :

Hi,

I encountered an issue wherein I suddenly have open positions that apparently was associated with a signal that I have already cancelled.

Any idea what is causing this

When you terminate a subscription, you must close open positions yourself.

cslingbaoan 2022.04.07 16:00 #2

Vladimir Karputov #:

When you terminate a subscription, you must close open positions yourself.

Yes, I did close all open positions with the previous signal.

Vladimir Karputov 2022.04.07 16:07 #3

cslingbaoan # :

Yes, I did close all open positions with the previous signal.

Miracles don't happen :)

Look for the reason: for example, you may have a VPS running somewhere. It is also recommended to study the trading history and logs.

cslingbaoan 2022.04.07 16:12 #4

Vladimir Karputov #:

Miracles don't happen :)

Look for the reason: for example, you may have a VPS running somewhere. It is also recommended to study the trading history and logs.

But the thing is, you can only be subscribed to one signal per account at a time. It is weird that 2 signals was processed for the same account.

Anyways, I have already opened a Service Desk ticket regarding this.

Website bug: Search function Few questions about signal Multiple Accounts

Eleni Anna Branou 2022.04.07 17:16 #5

cslingbaoan:

Hi,

I encountered an issue wherein I suddenly have open positions that apparently was associated with a signal that I have already cancelled.

Any idea what is causing this

You probably had the signal subscription migrated to your MQL5 VPS and continued working there.