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The application data is saved on an external sheet and I found it among the special sheets of the MT4 program.
You found a "special sheet of the MT4 program" which is why you opened the program? That makes no sense. I agree with Fernando Carreiro.
There is no "identical to the name in the program". The program does not have a name.
You already have the brokers name and the account number, so what are you waiting for? Contact the broker and resolve the issue with them!
If even when you are starring at the brokers name right in front of you and you don't recognise it, then you are beyond help.