MT4 trading terminal not connectiong to internet

 

Good day friends

My electricity went off.

After restarting my computer and my MT4 trading terminal the MT4 terminal shows "no connection"
I made sure that my internet connection is working properly (I can browse the internet with google chrome)
I have clicked on "rescan servers" with no change
I have logged into my trade account again with no change.
I have tried closing the MT4 platform and started it up again, no change
I have restarted the computer and then the MT4 trade terminal again with no change.
Any ideas that I can try?

 
File → Login to Trading account. You didn't restart the terminal, so it never had a chance to save everything.
 
The electricity went off and after two hours came back on for about two minutes, just enough time for my computer to restart, load my mt4 platform and then the electricity went off again.
I contacted my broker support and they gave me a server IP address to use to log in with.
It worked, my account is now connected again and I can continue trading.
Reason: