After paid my EA, then, I got one message "Financial operations are limited."

[Ting Hui Wu]

Hi, Support Team, good day, 

Answers of below 2 questions:

1. After what action did the limitation appear?
After paid the EA I bought, then, I got the limitation.

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2. Do you have other accounts on MQL5.com website? If yes, specify them.
No, I don't

How to do next? You charged to my credit card already. 

Thanks~

Tim

[Sergey Golubev]

It is usual situation with "Financial operations are limited."
The you should see on your message to write to the service desk.
So, use "Contacts and requests" link at the bottom of this page.

[Ting Hui Wu]

Thanks