my robot has disappeared from the platform

[Emmy Roby]

the mql5 platform doesn't let me install the purchased robot, and then don't buy me another robot why? HELP ME

[Sergey Golubev]

• Fill community tab with your forum login and forum password.
• Your forum login is robertemanuel (do not use your email for login; and do not use password which you may receive from facebook or google for example; change your password in case you password is facebook or google related one).
  

read this thread: https://www.mql5.com/en/forum/371291

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My example:

Forum on trading, automated trading systems and testing trading strategies

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Sergey Golubev, 2021.01.04 16:50

..

1. I made Community login:

2. and checked in Metatrader journal:

3. I checked Internet Explorer installed on computer:

4. I checked the settings of Internet Explorer: yes, I can use the chat with not a problem by sending/receiving the messages:

5. Signal tab works:

6. Market tab works: