Trying to get purchased indicator

[william ramirez]

When I go to mt 4 terminal section and I look at marketplace category I see that I have one purchased item. The item is something that I purchased several years ago. For some reason my recent purchase is not getting to my mt 4 platform, and yes I have tried downloading and installing from mql 5 location. Mql 5 "sees" that I have made the purchase; my platform does not "see" the purchase.

[Sergey Golubev]

Use the following procedure from the service desk:

Forum on trading, automated trading systems and testing trading strategies

The purchased tab is only showing the last two purchases

Alexey Petrov, 2021.01.19 11:17

Even if a Market product is removed from the showcase, those who already purchased it, can install it anytime from their MetaTrader terminal (Market \ Purchased section).

In case you don't see the product on the list of your purchases in the terminal, try the following:

1. Close all your MetaTrader terminals
2. Go to C:\Users\{user name}\AppData\Roaming\MetaQuotes\Terminal\Community
3. Delete all files starting from mql4.market.* and mql5.market.*
4. Open MetaTrader terminal
5. Try to install product again

[Sergey Golubev]

By the way, it is the 3rd thread you opened here on this subject.
Please, do not multiply the threads otherwise it will be considered as a spam.