can't see my current rented kangaroo tail indicator in my purchased, still seeing the expired one

[jdcarter]

Hi Everyone,

 I rented an indicator and I do not see it under market in my purchased indicators. I am only seeing the expired version and it tells me either to buy again or rent. I need some help to rectify this

[Sergey Golubev]

Forum on trading, automated trading systems and testing trading strategies

The purchased tab is only showing the last two purchases

Alexey Petrov, 2021.01.19 11:17

Even if a Market product is removed from the showcase, those who already purchased it, can install it anytime from their MetaTrader terminal (Market \ Purchased section).

In case you don't see the product on the list of your purchases in the terminal, try the following:

1. Close all your MetaTrader terminals
2. Go to C:\Users\{user name}\AppData\Roaming\MetaQuotes\Terminal\Community
3. Delete all files starting from mql4.market.* and mql5.market.*
4. Open MetaTrader terminal
5. Try to install product again

[Eleni Anna Branou]

jdcarter:

Hi Everyone,

 I rented an indicator and I do not see it under market in my purchased indicators. I am only seeing the expired version and it tells me either to buy again or rent. I need some help to rectify this

Make sure you are logged into your MQL5 account with your jdcarter login and NO other!