Cancelling Signal Subscription

[Snatty]

An hour after subscribing to a signal, the provider's account has been suspended. How do I get a refund? From the 'Rules' section I see this: "Paid subscription canceled by Subscriber is not refunded."

[Eleni Anna Branou]

Snatty:
An hour after subscribing to a signal, the provider's account has been suspended. How do I get a refund? From the 'Rules' section I see this: "Paid subscription canceled by Subscriber is not refunded."

If you cancel within 24 hours of your initial subscription, you will get a full refund.

[Snatty]

Eleni Anna Branou:

If you cancel within 24 hours of your initial subscription, you will get a full refund.

Ok. Done

[Snatty]

Eleni Anna Branou:

If you cancel within 24 hours of your initial subscription, you will get a full refund.

The money was refunded to my mql5 account not my card. I cannot withdraw it as well. Seems you can only withdraw earnings. I intend to purchase nothing else. Can the money please be refunded to my card?

[Eleni Anna Branou]

Snatty:

The money was refunded to my mql5 account not my card. I cannot withdraw it as well. Seems you can only withdraw earnings. I intend to purchase nothing else. Can the money please be refunded to my card?

Contact the Service Desk for that.

[Snatty]

I contacted service desk but no response over 36hrs later. What does this 'Unapproved' mean? 

[amando]

Snatty:
I contacted service desk but no response over 36hrs later. What does this 'Unapproved' mean? 

you have to give the service desk 2 weeks, the are not really fast