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Cannot Cancel Order

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Marcelo Coutinho
1161
Marcelo Coutinho  

Hi there !

Can someone please help to to cancel the order attached to the file I posted ?

I am following one signal but somehow the order got stucked. If I click on the X, the order does not dissapear.

Any ideas ?

Regards.

Marcelo 

Files:
Richer Araujo
2332
Richer Araujo  
This has happened to me a few times ... I managed to solve calling broker, and cancel the order that was in the server
Ramadhan Adiluhung
129
Ramadhan Adiluhung  

have you unsubscribe the signal yet?

on my broker it should be unsubscribe 1st then you can canceled the order 

Amir Sadeghi
5323
Amir Sadeghi  
at first you have to unsubscribe the signal , after that you can cancel the order
Zheng He
568
Zheng He  
Think it might be a broker issue. I've had this problem as well.
Marcelo Coutinho
1161
Marcelo Coutinho  

Thank you all.

I had to unsubscribe and then, ask the broker o cancel.

Thank you 

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