Certain singals not visible on MT terminal list of signals

[Aspire]

Why certain signals are not found in the list of signals in the MT4 terminals, but found in the MQL5 website list?

For example, this signal: https://www.mql5.com/en/signals/48338 

[Stuart Browne]

alamgirfx:

Why certain signals are not found in the list of signals in the MT4 terminals, but found in the MQL5 website list?

For example, this signal: https://www.mql5.com/en/signals/48338 

I noticed that yesterday as well. Have you written to the service desk?

[Hedi Iswahyudi]

Filter:
I noticed that yesterday as well. Have you written to the service desk?

hello, my trading signal now get into the archive, how to restore to the public and can be monitored anymore?

[ANTHONY ONOJETA]

Filter:
I noticed that yesterday as well. Have you written to the service desk?

YOU ARE RIGHT. THE BEST WAY TO RESOLVE SUCH PROBLEM IS BY CONTACTING THE SERVICE DESK. JUST SEND THEM A MESSAGE AND YOU WILL GET A PROMPT ANSWER ON WHAT TO DO.

[Alain Verleyen]

fxwithouttears:
YOU ARE RIGHT. THE BEST WAY TO RESOLVE SUCH PROBLEM IS BY CONTACTING THE SERVICE DESK. JUST SEND THEM A MESSAGE AND YOU WILL GET A PROMPT ANSWER ON WHAT TO DO.

I already asked you several times TO NOT use UPPERCASE in all your posts. Please follow my advice.