Money claim/rerfund
ALESSANDRO DI MAURO:
Hello
I downloaded and tested a EA and it was quite nice... so I decided to buy it.
Then by trying to syncronizing it with a VPS the trouble startet the compilation is not working/old. I need a new compilation file.
I tried to contact the developper - no answer. I tried to stop the payment - no answer from the issuer of this plattform... so waht next?
Whom to contact?
Otherwise of course I have to start a official claim against MQL5.
Thanks for some support.
First contact the author/seller for support.
If you don't hear from the seller within a couple of days, contact the Service Desk.
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Hello
I downloaded and tested a EA and it was quite nice... so I decided to buy it.
Then by trying to syncronizing it with a VPS the trouble startet the compilation is not working/old. I need a new compilation file.
I tried to contact the developper - no answer. I tried to stop the payment - no answer from the issuer of this plattform... so waht next?
Whom to contact?
Otherwise of course I have to start a official claim against MQL5.
Thanks for some support.