Windows updates and MQL5 product activations

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Francesco Malagrida
56
Francesco Malagrida  

Dear Friends,

if you don't want to lose a product activation, prevent Windows Operating System Update: last week I updated my PC from Windows 10 Ver. 1909 to Windows 10 Ver. 2004 and all products activations were been lost.

In these cases, you have to download a new copy of each product using another activation.

Juvenille Emperor Limited
Moderator
13051
Eleni Anna Branou  

This is a well known and documented issue.

When a major windows update is performed 1 (only one and not all) activation is lost and you need to activate your MQL5 purchases again.

Metaquotes credits one extra activation to all MQL5 purchases, when a major universal windows update is performed.

iwoyshii
50
iwoyshii  

Hi @Eleni Anna Branou.

Do you know when this extra activation will be credited in our accts?

Thanks.

Juvenille Emperor Limited
Moderator
13051
Eleni Anna Branou  
iwoyshii:

Hi @Eleni Anna Branou.

Do you know when this extra activation will be credited in our accts?

Thanks.

I don't know, Metquotes does this at its own convenience.

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