I purchased an EA robot for trading, but can't install it. How can I fix this?

[558805]

Bought EA robot for trading, says it's purchased but not downloaded and I can't install it.  Could use some help troubleshooting so I can get it downloaded and installed...

[Sergey Golubev]

Where can I see my purchases? 
https://www.mql5.com/en/forum/9950/page70#comment_2564931  

How to Install an Earlier Purchased Application
https://www.metatrader5.com/en/terminal/help/market/market_buy