Missing DOM

[PHair]

My DOM disappeared in a recent update and I have tried several options to bring it back up to no avail. Clicking the DOM in 'View" does nothing. Does anyone have any ideas? One Click Trading is active.

[Sergey Golubev]

MT5

[Sergey Golubev]

MT4

[PHair]

Sergey,

Thanks. I have tried this and nothing appears. Can I get remote assistance?

[Sergey Golubev]

PHair:

Sergey,

Thanks. I have tried this and nothing appears. Can I get remote assistance?

I think - it may be something with your Windows .. or you did not install Internet Explorer the latest version ..

[PHair]

Sergey Golubev:
I think - it may be something with your Windows .. or you did not install Internet Explorer the latest version ..

Thanks, I just upgraded to W10 and I use Mozilla Firefox.

[Sergey Golubev]

PHair:

Thanks, I just upgraded to W10 and I use Mozilla Firefox.

The tabs in Metatrader is using Internet Explorer the latest version (so you should have IE the latest version installed on your computer; for example - I am having IE version 11).

[PHair]

Sergey,

Would my issue be unique to MT5? I also have MT4 on the same pc and don't have any problems with the MT4 DOM.

[Sergey Golubev]

PHair:

Sergey,

Would my issue be unique to MT5? I also have MT4 on the same pc and don't have any problems with the MT4 DOM.

I have 2 computers and one tablet, and I do not have this issue for MT4/MT5.
And no one reported about it (at least - I did not read anything about this issue sorry).
It may be something with your Windows ... or with Internet Explorer (as far as I know - Metatrader is using IE latest version and IE's environment).

[PHair]

Thanks, I appreciate your help!