cant receive mobile alerts despite connecting to my mt4 desktop version

 
so guys, i have been using my mt4 mobile to receive alerts from my desktop mt4,until yesterday i have not been receiving notification. i have unistalled mt4 on mobile and reinstall. closed the desktop and tried it again,still no avail. how do i fix this?
 
 Hi there, I've had this problem for months now too. Did you figure it out ? Any suggestions ? Thanks