unable to installed purchased mt5 EA

[TRADEJOKER]

Hello, I just purchased <Deleted> EA but when I login to my community account on IC markets meta trader 5, I can see the purchased EA but I am unable to install it, nothing happens when I click on install button. I tried to restart pc and also tried other mt5 trader from fbs and from pepperston, same thing, cant download and install the EA i bouhjt, what should I do? payment was confirmed and EA shows as bought in my account, I logged in into community tab of meta trader 5 options and nothing, cant install the EA i bought, please help!!!

[Keith Watford]

https://www.mql5.com/en/forum/222628

[TRADEJOKER]

Keith Watford:
https://www.mql5.com/en/forum/222628

thanks, deleting all dat files from community folder worked

[TRADEJOKER]

Add https://*.mql5.com address to Trusted Sites in Internet Explorer and set the lowest security level for this zone.

then try next:

1. File - Open Data Folder. Click on Terminal - Community.
2. Please close the terminal.
3. Delete all *.dat files from C:\Users\%USERNAME%\AppData\Roaming\MetaQuotes\Terminal\Community\ folder.
4. Start the terminal and try once again.

And still works in january 2020 => thanks very much