The service desk is npot on the forum.
We all are the users of the forum (we are not the service desk).
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Webterminal is on this link https://www.mql5.com/en/trading
Go to the link - File - and select Metatrader 4 or Metatrader 5
After that - open an account or connect to already existing
account.
Please note - not all the brokers are insluded in webterminal.
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read this small thread for more information (about HowTo with images) -
https://www.mql5.com/en/forum/225558

MetaTrader 5 Web Platform
- www.mql5.com
Connect to your account and trade in financial markets directly from your browser
Hello Service desk team,
Please solve my concern.
Current I cannot open my account in MQL5 webterminal but I can open in MetaEditor4.
Thank you,
Machaya