placed trades not made

[marie appelbee]

Hi, i placed a long trade with a buy limit. this would have been profitable except the platform never placed the trade. Does this happen often, do i have any recourse??? Cheers Marie

[[Deleted]]

marie appelbee:

Hi, i placed a long trade with a buy limit. this would have been profitable except the platform never placed the trade. Does this happen often, do i have any recourse??? Cheers Marie

Check your log, It should give an error, what is the error????