Download problem

 
Hi I have the problem, as in the picture and can,t solving? For example, I want to load a Indicator and then show me this message, it is not possible to auto-tune my MT4 platform, maybe because I installed another M4 platform for another account and then deleted it ... how can cameback natural as before, so when I want to carry Open your MT4 platform immediately 
Files:
exmple_1.JPG  49 kb