HELP! Trades automatically closing without my say so... Why?

[21176214]

Hi,

2 of my trades that had no Stop Losses or Take Profits set on them have automatically closed without my say so?

This has made me feel unconfident when using the trading platform now as it’s caused me to make a loss.

Please can anyone provide me with any explanations and how I can resolve this? 

Cheers 

Lewie 

[Sergey Golubev]

I think - it is the broker who should provide you the explanation about it.

[Eleni Anna Branou]

21176214:
Hi,

2 of my trades that had no Stop Losses or Take Profits set on them have automatically closed without my say so?

This has made me feel unconfident when using the trading platform now as it’s caused me to make a loss.

Please can anyone provide me with any explanations and how I can resolve this? 

Cheers 

Lewie 

It may be a balance, leverage and margin related issue.

What balance and leverage do you have?