Expert Adviser can't load ... again

 

Hi,

I'm getting the following error when I try to load my paid for EA.

2019.01.07 01:33:07.291 cannot load 'C:\Users\Administrator\AppData\Roaming\MetaQuotes\Terminal\24C15973512615D323580867D7656EA5\MQL4\Experts\Market\xxxxxxxxx.ex4'

The only way I know to fix this is to delete the EA and reinstall spending one of my activations. Is this a MQL "sales" tactic. First time it happened I complained and they returned the activation, second time they didn't care. Now the service desk doesn't even seem to deal with these issues directly. 

Thanks. 

Reason: