I am trying to register as a Forex Signal's seller through MQL5.
I submitted Aadhar card and Pan card as I'd Proof's which are Main Identity Proof's in India.
But MQL5 Service desk is not accepting those documents and asking for Passport which I am not having.
Who will help me in this? To whom I have to escalate this issue to resolve?
Can anyone help me?
- My Seller Account Not Approve
- I cannot get my seller's account approve . . . any advice?
- I am unwilling to be registered as a "SELLER"!?
Service Desk is the only place you can resolve this issue.
Make sure you submit a clear photo (with a camera or smartphone) as they don't accept scanned documents.
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Eleni Anna Branou:
I given the photo of documents with clear photo
Service Desk is the only place you can resolve this issue.
Make sure you submit a clear photo (with a camera or smartphone) as they don't accept scanned documents.
Maryanne Emmanuel:
rublrlar color
Not understand
rublrlar color
II. Signals Providers#
- Any User who has an MQL5.community account can become a Signals Provider. A fee-based subscription can only be set up after a successful registration as a Seller.
- The Administration checks the Seller's identity documents. Usually 10 working days are given for checking a User's application to register as a Seller, however the check can be completed sooner.
- In case discrepancies or errors are detected during the check, an application is rejected by the Administration with a reason for rejection specified. A new check of a corrected application is performed according to regular conditions stipulated in paragraph II.2.
- To confirm their identity, users need to provide a photograph of one of the following documents:
- passport (double-page spread);
- ID card or identity certificate (front side);
- driver's license (front side).
- Document photographs should meet the following requirements:
- photographs should be in color;
- photographs should be uncut — all edges of a document should be visible;
- a document should occupy more than 50% of the photograph area;
- a photograph should be clear; a text should be legible and easy to read;
- editing photographs using image-processing applications is not allowed.
- The Administration may reject the registration as a Seller without giving any reason.
- The Administration may, at any time, revoke the status as a Seller without giving any reason.
- Upon registration as a Seller all data shall be provided in English.
- Following the registration, the Seller's name and surname become available to the public in his Profile.
- The Administration will not disclose any additional personal data regarding the Seller to any third parties, except as requested by the relevant government agencies authorized to receive such information.
- The Seller shall provide true information about himself upon registration.
- The Signal Provider shall not offer paid Trading Signals if he is a representative, employee or affiliate of a brokerage company.
- The Signals Provider shall make every effort for a failure free transmission of his Trading Signals: he shall ensure access to his trading account by means of an investor password and shall not change the investor password throughout the entire Subscription period.
- The Signals Provider shall give an advance one week notice to the "Signals" service Administration of his intention to terminate the operation of the Signal.
- Each Provider can view the list of his Signals in "My Signals" section on the "Signals" service page of the MQL5.com website.
- The Provider shall not use spam to promote Signals both on www.mql5.com website and via third-party services. Upon detection of spam, the Provider's account will be blocked and all his or her Signals will be removed.
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