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Trades which have taken place have not occurred on my account

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Royal-Flush
43
Royal-Flush 2016.11.08 18:11 
Only when I click "Visualize on chart" do the trades appear that should have taken place in real time. I subscribed to a signal in a Demo account with TickMill as a test proir to setting up a live account signal. But the trades which have taken place in the signal have not occurred on my account in spite of my computer being on with MT4 launched autotrading enabled and sleep disabled on my computer, I have no idea why, any ideas? I need to resolve this before trading live for obvious reasons.
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