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technical problem with metatrader4

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Paola Perinetto
8
Paola Perinetto  

Hello, 

I registered yesterday, but today the platform is blocked, it is not updated and at the bottom of the screen it appears "not connected" or " account not valid" ....what can I do? Thanks 

Keith Watford
Moderator
10568
Keith Watford  
Click on "File" and Log into trade account
JD4
1101
JD4  
Also, if you are having a technical issue, it would be better to contact either your broker, or through the service desk on MQL5.com, under your profile page.  Use this is if Gum's solution does not resolve your issue.
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