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Help: How to change me mobile phone number? I have lost my old mobile phone.

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Li Yong
89
Li Yong  
How to change me mobile phone number? I have lost my old mobile phone. I want to use my new mobile phone number.
Dua Yong Rew
5524
Dua Yong Rew  
ljoyd:
How to change me mobile phone number? I have lost my old mobile phone. I want to use my new mobile phone number.
I believe you have to write to service desk for such issues
Li Yong
89
Li Yong  
doshur:
I believe you have to write to service desk for such issues
what is the service desk's email???
Alain Verleyen
Moderator
33490
Alain Verleyen  
ljoyd:
How to change me mobile phone number? I have lost my old mobile phone. I want to use my new mobile phone number.
You can change your mobile number in your profile.
Li Yong
89
Li Yong  
angevoyageur:
You can change your mobile number in your profile.
but it need verification. I can not get the SMS sent to my old mobile phone.
Alain Verleyen
Moderator
33490
Alain Verleyen  
ljoyd:
but it need verification. I can not get the SMS sent to my old mobile phone.

What I see by dong this change is :

We need the confirmation that changes are made by the Profile owner. To confirm this, we will send an SMS codes to your new and old phone numbers.

So you will receive the SMS to the new one, where is the problem then ?

Simon Gniadkowski
Moderator
18036
Simon Gniadkowski  
ljoyd:
How to change me mobile phone number? I have lost my old mobile phone. I want to use my new mobile phone number.
Why did you change your number just because you lost your phone ?  get a new SIM with your old number . . .
Li Yong
89
Li Yong  
RaptorUK:
Why did you change your number just because you lost your phone ?  get a new SIM with your old number . . .
angevoyageur:

What I see by dong this change is :

So you will receive the SMS to the new one, where is the problem then ?

MQL also need send SMS to the old one. How can I receive it? I have lost and cancelled the mobile phone.
Jinsong Zhang
16828
Jinsong Zhang  
get back your old phone number
Li Yong
89
Li Yong  
song_song:
get back your old phone number
I have cancelled it in the China Telecom.
mamirbiz
4
mamirbiz  
 yes i think get back your old phone number
12
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