I've recently subscribed to a signal. However, it reads "signal provider has maximal volume of 10000, subscriber has 50" on my MT4 terminal.
I have a standard account with 100.000 maximum volume per lot and 500:1 leverage. I have 4300 USD in my account. Signal provider has 4100 USD in his account and uses 500:1 leverage. We are almost even with these.
When contacted the costumer care agent (XM.com) they told me that it's because the signal provider's maximal volume is 10.000 and mine is 100.000 that it couldn't synchronize correctly and couldn't figure out a way to help me.
Can you please help me with this problem of mine? Right now I am unable to reap the benefits of the signal with a maxmial volume of 50.. And my broker can not help me!
By the way, I've attached a screenshot of what I see on my MT4 terminal.
Thanks in advance for your time!