I have just downloaded MetaTrader4 as instructed by a trading programme I have joined. I seem to be having trouble getting realtime charts. When I initially opened my platform there were four charts all set to a timeline of 4hours. So I changed to a timeline of 1minute but they now just sit there with a black screen permanently displaying the words- Waiting for update.
I have noticed that in the bottom right corner of the screen it says "no connection", is this anything to do with it. If so, how do I access it as it asks for a password and login which I don't have.
If it's not this, can anyone tell me what I might have missed.