Problem in Jobs section

 
Hello I am new to mql4/5.com .I have ordered an EA from jobs section and while going through the step by step process of the work i have face difficulties in the 'Negotiation of requirements' step. Both of us, me and the developer confirms the step but I can not access the next step Prototype/Model . The column Negotiation of requirements is still in green color and i am not able to go the next section . Anyone there experienced Please help me...
 
Contact support. Here.
 
Thanks. I have already done and waiting for the response from them.
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