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cade_boyuk  

cade_boyuk

I have bought the Forex Calculator two days ago but I have a big problem when I load the application on charts with a trading system EA and several others indicators already working nicely. In most of the case it come totally blank without any boxes to enter the inputs except the calculate button totally useless!!!! It works only on charts without any EA or indicators which is totally useless and unpractical. It hide all other comments when open blank. Also needing to enter manually the SL, TL or Risk which make the indicator slow, loosing  much time and need changing many times during the trading day. It is much frustrating and making difficult to be concentrated on the trading. I need a fast response and corrections to all these very unnerving issues making this indicator good in theory perfectly useless, slowing the trading and unhelpful.

Best Regards

Olawale Adenagbe  
cade_boyuk:

cade_boyuk

I have bought the Forex Calculator two days ago but I have a big problem when I load the application on charts with a trading system EA and several others indicators already working nicely. In most of the case it come totally blank without any boxes to enter the inputs except the calculate button totally useless!!!! It works only on charts without any EA or indicators which is totally useless and unpractical. It hide all other comments when open blank. Also needing to enter manually the SL, TL or Risk which make the indicator slow, loosing  much time and need changing many times during the trading day. It is much frustrating and making difficult to be concentrated on the trading. I need a fast response and corrections to all these very unnerving issues making this indicator good in theory perfectly useless, slowing the trading and unhelpful.

Best Regards

Hi,

Thanks very much for your custom and your comments. Please find my comments to the issues you have raised below:

The indicator just like the other ones in the screenshot you sent use objects to draw on your chart and because you already have too many objects on the chart, the indicator wasn't able to draw all its objects. This isn't an issue with the indicator but rather with MT4 terminal as it clearly has a maximum number of objects it can draw on the chart. My advise is to place the calculator on the chart first before adding your other indicators. If this proves my assumption, you will discover that the other indicators wouldn't be able to draw all their objects as well. I would be grateful if you send me the screenshot after trying out my recommendation. You can have EA and many indicators on the chart as long as the total objects drawn by all the indicators and/or EA doesn't exit the maximum so it's not true that it only works on charts without any EA or indicator.

As for you needing to enter SL, TP and Risk manually, there is no where in the description that says the indicator will automatically detect your stop level and/or take profit level to calculate what you need. I think your comment isn't fair to what the indicator does. You need to input the values for the indicator to calculate what you need. It is very clear your expectations are not aligned to how the indicator work and that is not my fault. The indicator does what it says on the tin and it does it very perfectly. If you want the indicator to do what you have described, it should rather come in as enhancement requests and not complains. You have also claimed that the indicator is slow because you need to manually enter SL, TP and Risk values but how is that an issue with the indicator? It's a computer program and it works in fractions of a second once you have entered the values and clicked the calculate button. I know you are referring to the process but again the indicator wasn't advertised to automatically pick your levels as you will have to enter them manually so it's not the indicator that is slow.

I can understand your frustration but these issues are not peculiar to the indicator. The indicator works just as fine and I am more than happy to help in any way I can. I hope this helps.

Verdure...always here to help.

dcbalkwill  

Hello,

I purchased this Verdure Forex Calculator utility today and have added it to a chart for which I have a template, so I have updated the template to include the utility. Unfortunately, it is not switching currency pairs / instruments automatically, when I switch, (using another utility) and does not seem to be functional (ie the buttons do not work). Furthermore, I am unable to remove the utility from my chart. It have deleted it from the 'Indicators List' but its still displaying on the chart. Please could you help resolve these issues?

Many thanks.

Olawale Adenagbe  
dcbalkwill:

Hello,

I purchased this Verdure Forex Calculator utility today and have added it to a chart for which I have a template, so I have updated the template to include the utility. Unfortunately, it is not switching currency pairs / instruments automatically, when I switch, (using another utility) and does not seem to be functional (ie the buttons do not work). Furthermore, I am unable to remove the utility from my chart. It have deleted it from the 'Indicators List' but its still displaying on the chart. Please could you help resolve these issues?

Many thanks.

Hi,

Thanks for your custom. The issue basically is because of how templates are stored in MT4. When you save a template, it also saves all the objects with the template and the indicator code checks to ensure object creations are successful and fails if any object it's trying to create cannot be created for some reason. I can help you modify the template file if you send it to me in a private message so that it doesn't contain the objects. File -> Open Data Folder -> templates. Send me the template file and I will remove all the object and send back to you. Once this is done, you will be able to use the indicator with you template.

Thanks.

Verdure...always here to help

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