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signal subscription refund

what are the conditions for a signal subscription refund

1

copy with positions already open

hello, I would like to copy a trader who already has open positions. How can I avoid copying these old positions and only the new ones? if it is not possible,and if I put the copy by not checking the box copy stop loss and stop profit. What if I put my own stop profit myself. When my positions are

0

telephone number validation problem

Hello, I wanted to renew my subscription, already first question: there is no more Paypal: is this normal? I wanted to go through the CB but I am asked to validate my phone number but when I go to the security page and that I enter my number I then press save and nothing happens impossible to save