Thamsanqa Blessed Masina

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Mql5 Signals problem

I have a problem that I dont understand. I recently registered as a signal provider . My signal was active when I made my first trade then after that its not active anymore. I thought that it had been disabled but it seems like its not either. It only appears under the all signals tab and when I try

Investor password

Im trying to get and investor password using the mobile meta trader app but it keeps on saying failed to change password , I even cleared cache but still its not working , I dont know what to do , I need the investor password to register as a seller for signals