Forum

Withdrawing money from your MQL5 account

I accidentally put too much money into my account to pay a programmer for an EA they made me recently in the MQL5 Freelance section. The job is finished and the programmer has been paid in full, but I now cannot see how I withdraw the excess amount of $120.60 I have in my account. Anyone know how I

How long does Arbitration normally take to complete?

I've just had a programmer from MQL5 Freelance bail on me after working on my EA for two weeks, so have started arbitration to release my funds & look for another programmer to do the job, but it's been five days & nothing has happened. Does anyone know how long does arbitration normally takes to