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Unable to withdraw locked funds in MQL5 account

I have two signal subscriptions <Deleted> that were cancelled back in March 2020. Both provided a refund back to MQL5. $79 is locked and $41 is sitting in balance. How do I put these funds back into my personal account? I cannot find a way to extract these funds. Can you tell me what the process is

Trade Sizes not matching Copytrader

I have a few questions regarding my copy trade. I notice on your trading history my lot sizes are different to the copy trade despite me having the same equity balance as the copy trader. My settings are at 95% risk on this account. I have contacted the provider and he informs me that the system