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Withdrawal not available

I received a message like this when I was about to make a withdrawal: Withdrawal not available: We need to do additional verification of your account. This is a standard procedure intended to ensure the safety of all MQL5.community members. Please contact the Service Desk for more information. What

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Email contact request

Someone sent me a message and asked for my contact email address. Is it OK for me to give him my email address? I'm afraid I violated the MQL5 rules and my account was banned. Thank You