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Timeout Error 10012 MT5

Hi guys I receive quite often from broker the timeout error when I use my MT5 EA - it is on LIVE account and it happens like this: the order is sent to market , after 3 min I receive a Timeout Error, and then my EA tries again - it could try 5 times after 5 timeout tries it will stop trying, and

Major Issue WIN 10 with MT4 resource files. Cannot Load Resource

Basically the error is like this and it spreads across many, many clients after recent update of Win 10. I am not yet sure which one, since on some clients with Win 10 it works , on others not. A client has an .ex4 file with resources inside. Suddenly it stops displaying any images or working at all