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misleading payment

I tried to buy an indicator for time and sales delta .The result of the payment page says card declined by issuing Bank . But the bank record shows the payment deducted in my account . I have enclosed the two documents

No way to list an url

I rented an indicator that looked promising . It required that an URL be added to the list under expert advisors in options. Every time I add the URL when I press OK it disappears . I talked to the maker and they couldn't figure it out . I talked to my broker they said uninstall and reinstall . I