Hello sir/ma'am

Hi, I’m sorry to here that. Please text me inbox with more details information so I can help you fix it as soon as possible. That includes sending me the setting you have used, because if you use a wrong setting it won’t work, since it is based on two trading strategies and depending on your graph which direction did you allow, it all mater. I will be awaiting your messages in my inbox, please provide more screenshots, it is more easy to understand the issue and react fast

Hello, today I bought the product but no operation has been opened, I don't know the reason, could you help me please?

Hi Sir, on boom and crash, please verify that you are using the minimum lot size and the minimum allowed stop loss. 

If you need more assistance, please inbox me. Your satisfaction is my priority.

I already did it but nothing, you also have to change something in trading symbol

Here i can't help you much, this is a comment section. If your inbox me, you can send me a screenshot of the settings that you are using and based on that i will know how to solve your issue.