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kodiak347  

Excited about this tool, its a game changer. I am having a few issues with it locking up my charts. Functions such as the right click menu will not show and the shift+left click hold to move the chart around stop working. I have to close the chart and reopen. Has happened multiple times in the first hour of using it. Do you have any suggestions?


Also unable to move the chart at all with my mouse, however keyboard arrows and zoom hot keys still work. 

Dominik Egert  
kodiak347 #:

Excited about this tool, its a game changer. I am having a few issues with it locking up my charts. Functions such as the right click menu will not show and the shift+left click hold to move the chart around stop working. I have to close the chart and reopen. Has happened multiple times in the first hour of using it. Do you have any suggestions?


Also unable to move the chart at all with my mouse, however keyboard arrows and zoom hot keys still work. 

That's interesting.

Haven't experienced this before. Let me PM you to get this resolved.


Dominik Egert  
kodiak347 #:

Excited about this tool, its a game changer. I am having a few issues with it locking up my charts. Functions such as the right click menu will not show and the shift+left click hold to move the chart around stop working. I have to close the chart and reopen. Has happened multiple times in the first hour of using it. Do you have any suggestions?


Also unable to move the chart at all with my mouse, however keyboard arrows and zoom hot keys still work. 

Have you tried to use the mouse wheel to unlock the chart again?

I am still thinking about what could make it lock up.

You will need to accept my friendship request to be able to PM me. I've sent you one about 12hrs ago.




kodiak347  

Thanks for the reply Dominik. Sorry I am new to MT5 not sure where you are trying to PM me. The tool is excellent, very glad I found it. Will you try to PM me again, and I'll watch for the notification. I'll also try to take a video next time it happens, as well as what I have to do to make it respond again. 

Dominik Christian Egert #:
Have you tried to use the mouse wheel to unlock the chart again?

I am still thinking about what could make it lock up.

You will need to accept my friendship request to be able to PM me. I've sent you one about 12hrs ago.




Dominik Egert  
kodiak347 #:

Thanks for the reply Dominik. Sorry I am new to MT5 not sure where you are trying to PM me. The tool is excellent, very glad I found it. Will you try to PM me again, and I'll watch for the notification. I'll also try to take a video next time it happens, as well as what I have to do to make it respond again. 


Yes, I will.
Flávio Rodrigues  

Hello, I purchase  MQLplus Charting  and I'm not able to see the cross hair on two time frames.

Can you help me please?

Thank you very much.

Dominik Egert  
Flávio Rodrigues #:

Hello, I purchase  MQLplus Charting  and I'm not able to see the cross hair on two time frames.

Can you help me please?

Thank you very much.

Of course.
Load the tool on both charts. The controlling chart, or your master chart, open settings of MQLplus Charting and enter the symbols name of the chart that is supposed to receive the cross hair in the settings called "Copy crosshair to charts with symbol".

That should do it.

Let me know if it's working. If not, please share your broker, so I can check the issue.




Flávio Rodrigues  
Dominik Christian Egert #:
Of course.
Load the tool on both charts. The controlling chart, or your master chart, open settings of MQLplus Charting and enter the symbols name of the chart that is supposed to receive the cross hair in the settings called "Copy crosshair to charts with symbol".

That should do it.

Let me know if it's working. If not, please share your broker, so I can check the issue.




Thank you so much for your quick answer. Yes it working already!! I've purchase the 3 months to test. After that period I'm going to purchase the one time period.


And thanks again!!

CMH  
Hell Dominik

I have just purchased the tool, it is really great.


I found everything is working smoothly, however, the panning chart function is slightly laggy and it stops working for a while after changing the timeframe. It would be great if you can let me know how can I fix it. And, I have sent you a friend request, please free feel to pm me if it helps.


Thanks for your excellent work.

Dominik Egert  
CMH #:
Hell Dominik

I have just purchased the tool, it is really great.


I found everything is working smoothly, however, the panning chart function is slightly laggy and it stops working for a while after changing the timeframe. It would be great if you can let me know how can I fix it. And, I have sent you a friend request, please free feel to pm me if it helps.


Thanks for your excellent work.

Welcome, and thank you for your support. 

I am investigating the reported issue and let you know in PM about the status.

Dominik Egert  
Pips Pirate #:
I like the floating chart but it clash with another indicator I use so it not working well for me. 
Can you tell what the issue is?

Sometimes it helps to load MQLplusCharting as last indicator.

If you would like additional support, please write a PM.
Barend Herculaas Christiaan Fourie  
Dominik Christian Egert #:
Can you tell what the issue is?

Sometimes it helps to load MQLplusCharting as last indicator.

If you would like additional support, please write a PM.

Okay will do

Dominik Egert  
Pips Pirate #:

Should you add me as a friend first?

Conclusion to the reported issue is, not solvable at the moment.

There is an interference with other tools that let you do custom drawings to the chart. This interferes at the moment with MQLplusCharting. An issue, I have not foreseen while coding the tool.

Will be fixed in a future release for sure, because it's a fundamental design flaw on my side.
Only users who purchased or rented the product can leave comments