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Elliottino  

Hello!

I bought it, but on MT5 don't work (work very bad, very slow)


How can ask refund? 

Paul Geirnaerdt  
Elliottino:

Hello!

I bought it, but on MT5 don't work (work very bad, very slow)


How can ask refund? 

I can only help you with the product. Is there anything I can do for you?

Ask for a refund at the Service Desk. Find it in your profile menu.

Elliottino  
Paul Geirnaerdt:

I can only help you with the product. Is there anything I can do for you?

Ask for a refund at the Service Desk. Find it in your profile menu.

Your product does not work, it's too slow, and it can not load data on the platform (MT5)
Paul Geirnaerdt  
Elliottino:
Your product does not work, it's too slow, and it can not load data on the platform (MT5)

I would like to help you but there is not much to go on.

How many symbols are you initializing MonsterDash to? How many timeframes? Do you have enough history for all symbols and timeframes?

Have you tried starting Metatrader and open one chart, attach MonsterDash to that chart with default settings. What happens?

Elliottino  
Paul Geirnaerdt:

I would like to help you but there is not much to go on.

How many symbols are you initializing MonsterDash to? How many timeframes? Do you have enough history for all symbols and timeframes?

Have you tried starting Metatrader and open one chart, attach MonsterDash to that chart with default settings. What happens?

Your questions confirm that you already knew about these problems.  I asked refund
Paul Geirnaerdt  

MonsterDash included, prices have been changed.

KB70  

Hi, I rented the product. The problem is that the charts with the pattern do not appear when I click the button next to the pattern I found. What should I do?
Only users who purchased or rented the product can leave comments