I have waiting 3 days for Service Desk+ ¿"Financial operations are limited"?

[Francisco Javier Lucena Zurera]

Hello everyone. I've been 3 days waiting for a response from the Service Desk of MQL5 on "Financial transactions are limited" I do not understand because I get after I had deposited money ( a process that was me difficult by theway), the question is that the service is very slow. And 3 days and unanswered. Also, I do not understand anything because I can not edit my profile for example. Any help would be very grateful to anyone who wants to put their money in MQL5 for various purposes and then you seethis message (rather dying)