Product refund ?
Ka Yiu Wong:
Hello, if user wrongly selected the wrong version of product and purchased. Is it possible to cancel the order and get refund ?
Thank you.
Once the indicator/EA is activated - refunds are no longer possible. If you wish to request a refund, it must be done prior to activating the product. Thanks for your understanding.
You can cancel your purchase and get an automatic refund to your MQL5 account (within 7 days from your purchase), if you haven't activated and installed it.
Hello, if user wrongly selected the wrong version of product and purchased. Is it possible to cancel the order and get refund ?
Thank you.