Trades do not appear until re-login [with investor password]

 

I'm logged into an account with the investor password.  New trades do not show up in the Trade tab, nor the Account History, until I login again (either re-log in to the same account or restart the platform).

1) Does the broker have the ability to hide trades?  They are not just delayed, because they won't show up at all until I restart.

2) Does anyone know how to refresh the terminal (programmatically), as to mimic shutting down and restarting?

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