MT5 is frozen

 
My MT5 Forex charts stopped updating at 1:00AM UTC on 12/20/2021.  Can anyone help?
 

So do I. 


Last month, there was the same problem lasting almost a whole day. After MT5 was able to be connected, there is no explanation on it. Hence, I have no idea on how long MT5 problem will exist this time.

 
Peng Han #:

So do I. 


Last month, there was the same problem lasting almost a whole day. After MT5 was able to be connected, there is no explanation on it. Hence, I have no idea on how long MT5 problem will exist this time.

It may be for the several reasons but it is nothing to do with Metatrader at all.

For example:

  • bad internet connection of Metatrader to the server of the broker;
  • forex market is closed for the weekend;
  • many brokers are providing the demo accounts for limited time only;
  • you changed the broker's account in Metatrader but forget to close the charts before this action (because the charts/prices are related to the broker only);
  • more ..
 

Thank you very much.


A few minutes ago, I find MT5-Demo re-connects successfully.

Reason: