MQL5 VPS, EA not opening or closing trades

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When I right click and click on details or journal, everything looks fine and the EA is attached. However, it is not Thanks. opening or closing trades even after valid signals. MQL5 are happy to charge for hosting but the support provided is non-existent at best. Can anyone help? If not, I have just wasted my money so far and will just need to cancel. Thanks.
 

Check MQL5 journal (two files) for possible errors during and after synchronization. Or provide the synchronization once again.
For example, as far as I know - dll is prohibited on this MQL5 VPS.
Because no one ca see and no one can check your technnical details (and you did not tell anything on your first post here). And that is why you can look at MQL5 VPS journal by yourself to find the possible issue about.

Also, please note, that MQL5 VPS is Metatrader (yes, it is Metatrader but in cloud).

Forum on trading, automated trading systems and testing trading strategies

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Sergey Golubev, 2018.11.24 18:01

VPS is the copy of your Metatrader in the cloud.
To make this copy of your Metatrader in cloud so you need to open chart (or charts) and attach your EA to the chart (or to the charts) to ready to trade.
After that - you make the migration: you are synchronizing your Metatrader with open charts with EA attached to the charts - with the copy of your Metatrader in the cloud.

Once you synchronized (once you sent everything to VPS) so you can close your pc (in you want): your EA will work on VPS (means: your EA will work on the copy of your Metatrader in cloud).

And all those actions (with possibe errors) are written in your VPS log files (you can check it inside your home Metatrader).

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To make it shorter:

  • Your MQL5 VPS = your "2nd Metatrader in cloud". I mean: there is the cloud (somewhere). And there is "your second Metatrader" there ... this "second Metatrader in cloud" is empty ... you will need to provide migration/synchronize.
  • Migration = sending your EAs/indicators/open charts from your home Metatrader to MQL5 VPS (to "your Metatrader in cloud").
  • You can synchronize the settings/open charts/EAs/settings of your EAs/changing the settings of your EA/opened charts - from your home Metatrader with MQL5 VPS (with "your Metatrader in cloud"). You can synchronize many time (as many as you want).
  • Only open chart(s) with attached EA(s) can be migrated (can be synchronized) from your home Metatrader to MQL5 VPS (to "your Metatrader in cloud").
  • Your EA(s) will work on MQL5 VPS (on "your 2nd Metatrader in cloud"), and you can close your home Metatrader, or use your home Metatrader with the other trading account, or any.
  • Autotrading is always On in MQL5 VPS ("your second Metatrader in cloud" is having autotrading to be always ON irrespective of the settings of your home Metatrader).
  • (limitation) Your EA will not work on MQL5 VPS (on "your 2nd Metatrader in cloud") if EA is using dll irrespective off -  you allowed dll or not in your home Metatrader (irrespective of the settings of your home Metatrader). It is necessary to see the code or to be a coder to know: your EA is using/calling dll or not).
  • (limitation) It must be 64-bit client terminal (MT5) to use virtual hosting - means: your home Metatrader 5 should be 64-bit.
    MT4 does not have this limitation (because MT4 is always on 32-bit).

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Thanks for your feedback. There are no errors showing in the journal. I tried synchronising it again but it still did not open a new trade. As soon as I turned on Auto Trading on my MT4 terminal, the EA (on my computer) took a trade because there was a live signal on at that time. I have had a proper look in the journal and everything looks fine. I had a message to say 1, chart, 1 EA. This EA does not use dll. Thanks for your help so far. Any other ideas?
 

Autotrading is always On in MQL5 VPS (MQL5 VPS = your second Metatrader in cloud).
If your EA is traded on your home Metatrader so it should trade on the other Metatrader (on MQL5 VPS).
The only differences may be the following (it is only limitations which I know):

  • builds of your home Metatrader and MQL5 VPS's Metatrader (EA should be compatible for new builds);
  • Ea is calling or trying to call any dll;
  • EA is using global variables;
  • EA is using some file which should be loaded to VPS on the special programming way;
  • may be more ..
 
ia1979:
Thanks for your feedback. There are no errors showing in the journal. I tried synchronising it again but it still did not open a new trade. As soon as I turned on Auto Trading on my MT4 terminal, the EA (on my computer) took a trade because there was a live signal on at that time. I have had a proper look in the journal and everything looks fine. I had a message to say 1, chart, 1 EA. This EA does not use dll. Thanks for your help so far. Any other ideas?

You haven't provided any MQL5 VPS Journal logs, without them we can't help.

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