MT4 platform not working anymore

[Bryan Djoufack Nguessong]

Hey guys, I’m encountering a problem. When I enter in my MT4 Platform the toolbar is just grey, I can’t click on anything. The charts updates themselves only. Can’t operate. If someone could help me understand why it does that and resolve, I would really be thankful for that.

[Alexey Petrov]

Probably you have a modal window open (like Alert window) which prevents you from using the terminal interface. Press 'Esc' button, then check if you can access the interface.

[William Roeder]

Alexey Petrov: Probably you have a modal window open

Agree. Worse case, kill the terminal and restart.

[Bryan Djoufack Nguessong]

Alexey Petrov:
Probably you have a modal window open (like Alert window) which prevents you from using the terminal interface. Press 'Esc' button, then check if you can access the interface.

William Roeder:

Agree. Worse case, kill the terminal and restart.

Thanks for your help

[Bryan Djoufack Nguessong]

Alexey Petrov:
Probably you have a modal window open (like Alert window) which prevents you from using the terminal interface. Press 'Esc' button, then check if you can access the interface.

It didn’t help. No modal window open.

[Bryan Djoufack Nguessong]

William Roeder:

Agree. Worse case, kill the terminal and restart.

Yup, killed and restarted and it’s always grey. Unclickable

[William Roeder]

On MT4 try closing the terminal and delete «data folder»\…\config\terminal.ini You'll lose the placement of any open charts.
          Toolbars disappear - MQL4 programming forum 2011.10.14