payment locked for 7 days

[Wellington62]

I have recently re-purchased a product that i was renting. it has expired, so on renewal it has locked my payment for 7 days. I want to use it now. what do i do? anyone?

[Eleni Anna Branou]

Wellington62:
I have recently re-purchased a product that i was renting. it has expired, so on renewal it has locked my payment for 7 days. I want to use it now. what do i do? anyone?

The locked payment has nothing to do with your purchase's installation and use.

Go to your MT4/5 terminal >> Terminal/Toolbx window >> Market tab >> Purchased >> Install.

Make sure that you are logged into your MQL5 account with your wellington62 username and not your email.

[Brandon Cooper]

Having the same issue

[Eleni Anna Branou]

Brandon Cooper:
Having the same issue

The same answer applies to you too.

[Lorenzo Edward Beukes]

Hi, can anyone tell me why it's doing this -53hours it should've ended in 7days it's pass 7days already.

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[Keith Watford]

Lorenzo Edward Beukes #:

Hi, can anyone tell me why it's doing this -53hours it should've ended in 7days it's pass 7days already.

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Contact service desk.

Nobody in the forum can do anything.