Problem receiving notification on android MT4

Yap Yew Hong 2020.05.04 08:12

It was working all well, until today i am not receiving any notification from the terminal.

I've reinstalled the app. Double checked the Metaquotes ID. But still not working.

I tried with MT5 and it worked.

My phone's model is Oppo Reno 2.

Can someone give me a clue?

Afsal Meerankutty 2020.05.04 08:16 #1

Yap Yew Hong:

It was working all well, until today i am not receiving any notification from the terminal.

I've reinstalled the app. Double checked the Metaquotes ID. But still not working.

I tried with MT5 and it worked.

My phone's model is Oppo Reno 2.

Can someone give me a clue?

First check the journal tab at bottom in MT4/MT5 for any error messages related to notification.

Send a test notification message and check journal tab.

Yap Yew Hong 2020.05.04 08:21 #2

Afsal Meerankutty:
First check the journal tab at bottom in MT4/MT5 for any error messages related to notification.

Send a test notification message and check journal tab.

The journal stated an error sending out. Anyways, i've tried to restart the terminal and it's working again.

Thanks for the help.