Message For technical support I cannot pay for the product.
Forum on trading, automated trading systems and testing trading strategies
the service desk have no response
Sergey Golubev, 2019.08.29 09:37
The service desk is mainly dealing with the financial issues (according to the queue/line).
Any other issue
should be discussed on the forum first (because there is no VIP personal support on technical issues for now).
If you are having financial issue so read this post #110 (about 'legal reorganization and changing payment details').