multiple account issue

 

hello , i had an old account and then i make a new account . so i got a financial restriction on both of my account . then i learned multiple account is forbidden in mql5 . hopefully service desk will  open my account again  . now my question is

how can i avoid this issue . i have 2 pc in home and office . both have my old account in them . do i need to format and reinstall windows on them and then put my mql5 login info or simply uninstall my broker software and reinstall them will be enough ?

i do not want to get that restriction again so please let me know what to do . thanks in advance.

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