Meta Quotes Virtual Hosting for MT5 Support etc

[ignaciogarcia]

Hello,

I am paying a virtual hosting in MT5 and still do not understand very well some things, I would like to know if there is some support email address, etc where I could ask to some personnel.

Thanks in advance, regards.

[Eleni Anna Branou]

ignaciogarcia:

Hello,

I am paying a virtual hosting in MT5 and still do not understand very well some things, I would like to know if there is some support email address, etc where I could ask to some personnel.

Thanks in advance, regards.

If its an operational question, ask it here.

If its a financial issue, you can contact MQL5.

[investmentlocator]

Hello,

Just signed up for VPS service.   I am trying to run multiple instances of mt4 platform but I can't figure out how to use the vps on all of them.   Right now I have a live account with an EA running on it.  I cannot add my demo account on the same mt4 platform because the "wrong license" window will come up and never quit until I log back in to my live account.   It will not allow you to drag and drop the EA onto the charts in the demo account and input license number, etc.   So the only way to do it with other live and or demo accounts is multiple instances.   But how do I hook those other instances, like my demo account, into this vps please?   The only option I get is to buy another vps service here for each instance of mt4.

[Marco vd Heijden]

It's one vps for every platform instance.

At least if you are referring to a MQL5 VPS.

In any other case, we do not provide support for external services. 

[ignaciogarcia]

Hello,

The thing is I do not get any screen or something like that in order to monitor the virtual terminal's working. I have the Hamster Scalping MT5 working but I can't be really sure if it always works or not. I had a crash in my computer, reinstalled the system, etc... So I am working on EURUSD M5. Today I saw 3 orders were executed on the server. But before that the last one was executed on the 29th of November.

So what I need is a way to ascertain that an expert is working when I do not see any orders, etc. I could also see if it comes to do something wrong, etc. Sorry if what I ask is too obvious or basic, I'm just pretty new to this.

Thanks in advance.

---

[Sergey Golubev]

How to check if everything is fine?
Check logs (two VPS log files) - 

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how to check if vps is running - the thread

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Virtual Platform Logs

[Sergey Golubev]

And 'to make it shorter' (all the information which I found related to MQL5 VPS for MT4/MT5) - 

Forum on trading, automated trading systems and testing trading strategies

vps not working

Sergey Golubev, 2018.11.24 18:01

VPS is the copy of your Metatrader in the cloud.
To make this copy of your Metatrader in cloud - you need to open chart (or charts) and attach your EA to the chart (or to the charts) to ready to trade.
After that - you make the migration: you are synchronizing your Metatrader with open charts with EA attached to the charts - with the copy of your Metatrader in the cloud.

Once you synchronized (once you sent everything to VPS) so you can close your pc (in you want): your EA will work on VPS (means: your EA will work on the copy of your Metatrader in cloud).

And all those actions (with possibe errors) are written in your VPS log files/VPS Journal (you can check it inside your home Metatrader for example).

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To make it shorter:

• Your MQL5 VPS = your "2nd Metatrader in cloud". I mean: there is the cloud (somewhere). And there is "your second Metatrader" there ... this "second Metatrader in cloud" is empty ... you will need to provide migration/synchronize.
• Migration = sending your EAs/indicators/open charts from your "home" Metatrader to MQL5 VPS (to "your Metatrader in cloud").
• You can synchronize the settings/open charts/EAs/settings of your EAs/changing the settings of your EA/opened charts - from your home Metatrader with MQL5 VPS (with "your Metatrader in cloud"). You can synchronize many time (as many as you want).
  
• Only open chart(s) with attached EA(s) can be migrated (can be synchronized) from your home Metatrader to MQL5 VPS (to "your Metatrader in cloud").
• Your EA(s) will work on MQL5 VPS (on "your 2nd Metatrader in cloud"), and you can close your home Metatrader, or use your home Metatrader with the other trading account, or any.
• Autotrading is always On in MQL5 VPS ("your second Metatrader in cloud" is having autotrading to be always ON irrespective of the settings of your home Metatrader).
• (limitation) Your EA will not work on MQL5 VPS (on "your 2nd Metatrader in cloud") if EA is using dll irrespective off -  you allowed dll or not in your home Metatrader (irrespective of the settings of your home Metatrader). It is necessary to see the code or to be a coder to know: your EA is using/calling dll or not).
• (limitation) It must be 64-bit client terminal to use virtual hosting - means: your home Metatrader should be 64-bit.

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[ignaciogarcia]

Thanks for the information. I am using a demo account, so I will try with a more active expert just in order to monitor the server's activity for a few weeks. I think that my current expert is just careful :)

[bruun]

Hi,

Is there a Iphone / IPad app to check or change configuration on the MQL Virtual Host?

Thanks.

Gr.

Bruun

[Hakim Precious]

bruun:

Hi,

Is there a Iphone / IPad app to check or change configuration on the MQL Virtual Host?

Thanks.

Gr.

Bruun

yes use microsoft remote desktop app

apple store / google play store to download it 

[bruun]

Hakim Precious:

yes use microsoft remote desktop app

apple store / google play store to download it 

Hi,

I want to check the configuration without Windows PC. Direct to the MQL Virtual Horst.

Is that possible with the MetaTrader App?

Thanks